Privacy Policy

Dental Studio of Melissa ("we," "us," "our," or "the Practice") is committed to protecting the privacy of visitors to our website, www.dentistinmelissa.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our Site:

Information you provide directly, such as when you fill out a contact form, request an appointment, or call our office:

• Name
• Phone number
• Email address
• Appointment preferences or reason for visit
• Any message or health-related details you choose to share with us

Information collected automatically, such as:

• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• General location data (city/region level)

This automatically collected information is used in aggregate for site performance and analytics purposes and does not, on its own, identify you personally.

2. Important Note About Health Information

Please do not submit sensitive medical history, insurance details, or other protected health information through our website contact forms or appointment request forms. These forms are not a secure, HIPAA-compliant communication channel. Any detailed health information should be shared directly with our office by phone or in person, where it can be properly protected under applicable healthcare privacy laws (such as HIPAA) once you become an established patient.

3. How We Use Your Information

We use the information we collect to:

• Respond to appointment requests and contact form submissions
• Communicate with you about scheduling, office updates, or general inquiries
• Improve our website and understand how visitors use it
• Comply with legal obligations
• Send appointment reminders or practice updates, where you have opted in to receive them

We do not use your information for automated decision-making or profiling, and any action we take based on your information is a direct response to a request or inquiry you have made.

4. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and understand site traffic patterns. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share information with:

• Trusted service providers who help operate our website, scheduling system, or communications (such as our hosting provider or appointment booking platform), under confidentiality obligations
• Legal or regulatory authorities, if required by law or to protect the rights, property, or safety of the Practice, our patients, or others

6. Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. While we work to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites, including insurance providers, financing partners (such as Cherry, CareCredit, and Sunbit), and our online booking platform. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies directly.

8. Your Privacy Choices and Rights

Depending on your location, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Request that we restrict or limit how we use your information
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children through the Site. Appointment requests for pediatric patients should be submitted by a parent or legal guardian.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Dental Studio of Melissa 3041 Washington Dr, Suite 300, Melissa, TX 75454 Phone: (469) 505-3055 Email: office@melissadentalstudio.com